SRI Connect — App Support & Refunds

Last updated: 26 September 2026

Support and policies for the SRI Connect Android app published by SkyRaptor International Pvt Ltd.

App support

For login issues, chat problems, profile or ID card help:

We aim to respond within 2–3 business days.

SRI Connect is a free app. There are no in-app purchases, subscriptions, or paid downloads through the app itself. Therefore:

No refunds apply for app download — the app is free on Google Play.
SkyRaptor membership fees, property bookings, or shop orders (if any) are governed by separate company agreements and are not processed through Google Play billing.
If you uninstall the app, your member account remains on the website unless you request account closure.

For membership or business payment disputes, contact support@skyraptorint.com with your SR code and transaction details.

This page satisfies Google Play requirements for support contact and refund information for a free member application.